This Privacy Policy describes how Viera Digital Pty Ltd (ABN 93 696 985 047) ("UniCash", "UniPay", "we", "us", "our") collects, uses, stores, and discloses personal information when you use the UniCash platform, including the UniCash mobile app, UniCash web app, UniPay mobile app, UniPay web app, and UniPay merchant portal (collectively, the "Service").
UniCash and UniPay are operated by Viera Digital Platforms Pty Ltd (ACN 698 942 817). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
All UniCash users complete a one-time full identity verification before accessing financial features. We collect:
If you register as a UniPay merchant, we may additionally collect:
We do not sell your personal information. We may share your information with:
We will not disclose your personal information to any other third party without your consent, except where required by applicable law.
Your UniCash and UniPay data is stored on secure servers. We implement industry-standard security measures including:
While we take reasonable steps to protect your information, no system is completely secure. If a data breach occurs that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches (NDB) scheme.
We retain your personal information for as long as your UniCash or UniPay account is active and for seven (7) years following account closure, in line with our internal compliance and record‑keeping requirements.
KYC documents are retained for seven (7) years from the date of collection or the end of the customer relationship, whichever is later.
Under the Australian Privacy Principles, you have the right to:
To exercise these rights, contact us at [email protected].
Note: certain information may be required to be retained by law and cannot be deleted upon request.
The UniCash and UniPay web apps use browser local storage to maintain your session. We do not use third-party advertising cookies or tracking pixels. Cloudflare may set a security cookie (__cf_bm) for bot detection.
UniCash and UniPay are not intended for use by persons under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us and we will delete it.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.
For privacy-related enquiries or complaints:
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).